There is a lot that goes into maintaining printers, copiers and all that goes with them. A manage service provider can help you with the added stress and demand that these devices can cause. A normal managed service agreement covers the main three:
But there are manages service agreements that can also help you support your software solutions, keeping your documents flowing the way they should.
Some managed services also are more targeted on a specific aspect of printing. Some focus only on getting you toner when you need it, service when a break happens or one that lets you completely removing printing from your table and provides everything from service to the actual devices themselves.