The Paperless Office. It’s been “on the way” for at least 25 years.
Yet paper is still here. Everywhere. In briefcases (“for review”), on desks, in copier and printer output trays, and especially in those ubiquitous blue or green recycle bins (next to our desks, copiers, and printers!) It’s still pervasive in the majority of processes we use in business.
So, what happened? There’s no question that paper is critically important. Right? Can we all just admit it? Despite that, we can move to a more “paper-light” environment. Seriously, we can.